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  • Cookie policy

    Last Updated: 3 July 2026

    This Cookie Policy explains how Woven & Woods Ltd (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our outlet website, outlet.wovenandwoods.com (the “Site”).

    By using our Site, you agree that we can place cookies on your device in accordance with this policy, subject to your chosen preferences. You can update or change your cookie preferences at any time via our cookie consent banner or your web browser settings.

    1. What are Cookies?

    Cookies are small text files that are stored on your computer, smartphone or other device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

    Cookies can be “Session Cookies” (which are deleted automatically when you close your browser) or “Persistent Cookies” (which remain on your device for a pre-set period or until you delete them manually).

    2. How We Use Cookies

    We use cookies to enhance your browsing experience, remember your preferences, process items in your shopping cart, analyze our web traffic and deliver personalised advertisements that are relevant to your interests in flooring, carpets and rugs.

    3. The Types of Cookies We Use

    We categorise the cookies used on our Site into four main types:

    A. Strictly Necessary Cookies

    These cookies are essential for the operation of our Site. They enable core functionalities such as secure log-ins, navigation and adding products to your shopping cart. Without these cookies, the Site cannot function correctly. You cannot turn off these cookies in our system, but you can block them via your browser (though parts of the site will stop working).

    B. Analytical or Performance Cookies

    These cookies allow us to recognise and count the number of visitors to our Site and see how they move around when using it. This helps us improve the way our Site works – for example, by ensuring that users can easily find what they are looking for (such as specific clearance flooring lines). All data collected is aggregated and anonymous.

    C. Functionality Cookies

    These cookies are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name if logged in and remember your preferences (such as your choice of region or language).

    D. Targeting and Advertising Cookies

    These cookies record your visit to our Site, the pages you have visited and the links you have followed. We use this information to make our Site and the advertising displayed on third-party platforms (like Google or Meta) more relevant to your interests. We may also share this information with third parties for this purpose.

    4. Third-Party Cookies

    In some cases, we use cookies provided by trusted third parties. For example, our Site may use:

    • Google Analytics: To help us understand how you use the site and ways we can improve your experience.
    • Payment Processors: To ensure your transactions are securely handled.
    • Advertising Partners: (such as Meta/Facebook Pixels) to measure the effectiveness of our marketing campaigns.

    5. Detailed Breakdown of Cookies Used

    Analytics

    Name Domain Expiration Path Description
    _ga_# .wovenandwoods.com 2 years Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
    _ga .wovenandwoods.com 2 years Records a particular ID used to come up with data about website usage by the user

    Targeting

    Name Domain Expiration Path Description
    sbjs_first_add .outlet.wovenandwoods.com session Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
    sbjs_udata .outlet.wovenandwoods.com session Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
    sbjs_migrations .outlet.wovenandwoods.com session Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
    sbjs_current_add .outlet.wovenandwoods.com session Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
    sbjs_current .outlet.wovenandwoods.com session Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
    sbjs_first .outlet.wovenandwoods.com session Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
    sbjs_session .outlet.wovenandwoods.com session Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.

    Preferences

    Name Domain Expiration Path Description
    wpEmojiSettingsSupports outlet.wovenandwoods.com session This cookie is utilized to enable emoji support on pages using WordPress.

    6. How to Control and Delete Cookies

    You have the right to choose whether to accept or reject non-essential cookies.

    • Our Cookie Consent Banner: When you first visit the Site, a banner will appear asking for your consent. You can click “Accept All”, “Reject Non-Essential” or customise your choices.
    • Your Web Browser: You can also configure your web browser to accept, refuse or alert you when a cookie is issued. Every browser is different; please check your browser’s “Help” or “Settings” menu to learn how to modify your cookie preferences.

    Please note that if you choose to disable or reject strictly necessary cookies, some features and services on our Site may not function properly.

    7. Changes to this Cookie Policy

    We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

    8. Contact Us

    If you have any questions about our use of cookies or your data privacy, please contact us at:

    Woven & Woods Ltd
    23 York Street,
    Twickenham,
    London,
    TW1 3JZ

    Email: [email protected]

    Telephone: 020 8408 2214